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Service Dataset

Your list of medical services, tests, and procedures. Agents search this to answer questions like “do you offer this test?” or “which clinic provides this treatment?”.

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What can be searched

  • Query text — the only search input. Terms are matched across service names, aliases, keywords, descriptions, and specializations.

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How matching works

Matching runs across multiple tiers of data for each service:
  • Name, aliases, keywords — highest weight
  • Description — medium weight
  • Specializations — lower weight
Partial matches are included — results are ranked by how many of your search terms hit, and how central those fields are to the service record.

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How results are ordered

  1. Relevance — match quality across the full-text index
  2. Priority — base priority boosted by any active campaigns
  3. Name — alphabetical as a final tiebreaker

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Campaigns

Campaigns can reorder services that already match the query by boosting their priority. They cannot surface non-matching services.